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we built onward for you
After years inside some of Canberra’s largest agencies we watched owners and tenants get repeatedly let down by the same thing: managers stretched too thin to know what was actually going on. So we built the agency we wanted to work for. Onward is small and personal on purpose. When you call, you're speaking to the person who knows your goals, your property and your tenants.
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IF we won the lottery, we'd still be here
It's true! We love this job. We know the tenants by name. We've met your dogs. We’ve watched bubs grow up and suddenly be ready for their first day of school. We feel like we're part of it all and we know homes are deeply personal, whether you own it, or live in it.
That's also why we never manage two properties the same way.
CANBERRA LANDLORDS:
TELL US WHAT YOU WANT & WE'LL BUILD around it
Some owners want the highest rent and others want a tenant who’ll stay five years and treat the place like home. One landlord might want a call when anything minor changes and another wants a monthly summary, at most. So, before we do anything, we ask what works best for you and then we build our service around your answer. (And yes, you’re allowed to change your mind!)
Emily always keeps me informed with regular updates.I never have to wonder what's happening with my property. Her professionalism, reliability, and attention to detail have made property ownership completely stress free.
SIOBAHN
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GOOD FOR OWNERS
GOOD FOR TENANTS
A property is only well managed if the person living in it is treated well too. Our tenants are never left in the dark about what’s expected of them. We’re available whenever they have questions and give them resources to help prepare well for inspections. A tenant who feels respected stays longer and looks after the place better.
A property is only well managed if the person living in it is treated well too. Our tenants are never left in the dark about what’s expected of them. We’re available whenever they have questions and give them resources to help prepare well for inspections. A tenant who feels respected stays longer and looks after the place better.
GOOD FOR OWNERS
GOOD FOR TENANTS
A property is only well managed if the person living in it is treated well too. Our tenants are never left in the dark about what’s expected of them. We’re available whenever they have questions and give them resources to help prepare well for inspections. A tenant who feels respected stays longer and looks after the place better.
A property is only well managed if the person living in it is treated well too. Our tenants are never left in the dark about what’s expected of them. We’re available whenever they have questions and give them resources to help prepare well for inspections. A tenant who feels respected stays longer and looks after the place better.
HI GOOD FOR OWNERS
GOOD FOR TENANTS
A property is only well managed if the person living in it is treated well too. Our tenants are never left in the dark about what’s expected of them. We’re available whenever they have questions and give them resources to help prepare well for inspections. A tenant who feels respected stays longer and looks after the place better.
We’ve had an excellent experience with the Onward team. They are consistently proactive, quick to identify issues, and always come to the table with practical, well-thought-out solutions. Communication has been clear, timely, and easy to understand, which makes the entire process stress-free. It’s refreshing to work with a team that is so organised and genuinely on top of things.
PR
A property is only well managed if the person living in it is treated well too. Our tenants are never left in the dark about what’s expected of them. We’re available whenever they have questions and give them resources to help prepare well for inspections. A tenant who feels respected stays longer and looks after the place better.
GOOD FOR OWNERS
GOOD FOR TENANTS
A property is only well managed if the person living in it is treated well too. Our tenants are never left in the dark about what’s expected of them. We’re available whenever they have questions and give them resources to help prepare well for inspections. A tenant who feels respected stays longer and looks after the place better.
SWITCHING IS EASY
If your property is currently managed elsewhere, but you’re ready to move onward (see what we did there?), it’s actually really simple. We contact your current agency because we’re not going to let you make that awkward phone call, transfer the file and brief your tenant. Just say the word and we handle it all for you.
We’ve noticed such a positive change since Onward took over management of the building, it's now much cleaner and whenever we have had a maintenance issue, it has been handled quickly and professionally. It’s clear that a lot of care and attention is being put into looking after both the residents and the property.
Thank you to Emily and the Onward Property Management team for all your hard work. We really appreciate everything you do.
CHAGTSALAA
Onward has been so committed to us! Helpful, patient and always positive. Renee is great to deal with and is so responsive. No matter how small our concern may be she deals with it with grace and expertise.
ANNABELLE
Emily always keeps me informed with regular updates. I never have to wonder what's happening with my property. Her professionalism, reliability, and attention to detail have made property ownership completely stress free.
SIOBAHN
We’ve had an excellent experience with the Onward team. They are consistently proactive, quick to identify issues, and always come to the table with practical, well-thought-out solutions. Communication has been clear, timely, and easy to understand, which makes the entire process stress-free. It’s refreshing to work with a team that is so organised and genuinely on top of things. Highly recommend.
PR
We’ve had an excellent experience with the Onward team. They are consistently proactive, quick to identify issues, and always come to the table with practical, well-thought-out solutions. Communication has been clear, timely, and easy to understand, which makes the entire process stress-free. It’s refreshing to work with a team that is so organised and genuinely on top of things. Highly recommend.
PR
Onward has been so committed to us! Helpful, patient and always positive. Renee is great to deal with and is so responsive. No matter how small our concern may be she deals with it with grace and expertise.
ANNABELLE
canberra landlords:
TELL US WHAT YOU WANT & WE'LL BUILD around it
Some owners want the highest rent and others want a tenant who’ll stay five years and treat the place like home. One landlord might want a call when anything minor changes and another only wants a monthly summary, at most. So, before we do anything, we ask what works best for you and then we build our service around your answer. (And yes, you’re allowed to change your mind!)
Emily has been amazing during the process of securing our family our new rental. From our first communication Emily has been helpful and professional and a pleasure to deal with. Highly recommend.
Kate
We have a great great experience with Renee, she is the most responsible agent I've ever seen. Really appreciate all the help she gave us, she issuper careful, and reply every request pretty fast.
Mai Mai
My family and I would like to express our sincere thanks to Emily and her team for the exceptional level of professional and personal care they provided while helping us secure a new rental home in Canberra.
Glen
Renee has been incredibly efficient, proactive and responsive throughout the whole process. Renee has an extensive knowledge of Government, landlord and tenant requirements, and has made renting out my property a seamless experience.
Tahlia L.
Onward has been so committed to us as lessors of a tenancy under their management - helpful, patient and always positive.
Annabelle P.
WE LOVE MAIL!
Feel free to send us a message and one of us will get back to you shortly!
Renee & Emily
WE LOVE MAIL!
Feel free to send us a message and one of us will get back to you shortly!
Renee & Emily
Our Services
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Change the text and add your own content, including any information that is relevant to share.
This is a paragraph where you can include any information you’d like. It’s an opportunity to tell a story about the company.
Describe a feature you’d like to share about this company or highlight a particular service it offers.
If we won the lottery, we'd still be here
It's true! We love this job. We know the tenants by name. We've met your dogs. We’ve watched babies grow up and suddenly be ready for their first day of school. We feel like we're part of it all and we know homes are deeply personal, whether you own it, or live in it.
That's also why we never manage two properties the same way.